Privacy Policy

Gadget adventure unip. Lda  Privacy Policy

This Privacy Policy describes our policies on the collection, use and disclosure of your information in connection with your use of our websites, emails,  mobile applications (“Site” or “Sites”) and information given by phone to our technicians and sales people  or during visits to our physical shop.

When used herein, the terms “we”, “us”, “our”, “Gadget Adventure” and “Marc Electronica” refer to Gadget Adventure unipersoal Lda.

For the purposes of data protection legislation, we are a data controller for the information we hold about you in providing our Site.

By visiting this or another Gadget Adventure website displaying this Privacy Policy or a link there to (a "Website", or collectively the “Websites”), or by otherwise interacting with Gadget Adventure, you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the services you utilize and/or purchase from Gadget Adventure.

 

When this Privacy Policy uses the term “personal data,” we mean any Data that relates to an identifiable individual, including their name, address, tax numbers online identifiers, payment details or email address. The specific data we collect is described in this policy.

We encourage you to read the entire Privacy Policy, which consists of the sections listed below:

 

 

Information We Collect

Contact information. We collect and retain personal contact information that you submit to us voluntarily in signing up to our products and services or any mailing lists. This includes your name, mailing address, GPS information, web address, telephone number,  tax numbers and e-mail address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Sites and physical shop.

Financial Information. We collect and retain financial information you provide when you order our products and services. For example, when you purchase any product or service through website or shop, we can require you to provide a credit card number and billing address before we process that application.

Information on your use of the Site. We collect information about the device with which your use of the Sites and information on your use of the Site itself, such Internet Service Provider, browser type and version, pages viewed, information accessed, and the Internet Protocol (IP) address you use to connect to the Internet. We also collect information in relation to Cookies – for more information, please review our policy on cookies.

Demographic Information. We may also collect and store demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Websites, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information will not be shared with partners, market researchers and other third parties.

 

How We Use Your Personal Data.

To perform our contract with you. We use this information to perform our contract with you and fulfil your requests, such as:

• Sending you requested service information.

• Fulfilling your order.

• Billing for services.

• Responding to customer service requests, questions and concerns.

• Administering your account.

Note that, generally, you may not opt-out of these communications, which are transactional and not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us

We also engage other companies, individuals, and affiliates of Gadget Adventure to perform certain functions and services for you. These third parties:

 • process credit card payments.

• process 3th party subscriptions (like for Joyne and Canal digitaal)

To contact you. If you have given your consent to send you email, phone or SMS marketing, or if you have provided us with your postal address, we will use the personal data you give to us to contact you from time to time. If you register on the Site, you can choose to provide your consent to receive marketing communications by e-mail phone and text message (SMS), social networks or any other means of communication that your device may be capable of receiving If you do not want to receive postal or electronic communications, you may withdraw your consent at any time, by emailing us using the address provided below.

To protect our Site and our business. We monitor use of the Sites and we use the information we collect, including personal data, to pursue our legitimate interest in protecting you, others and the Site itself by:

• identifying fraudulent activities and transactions.

• preventing abuse of the Sites and investigating and/or seeking prosecution for any potential threats to or misuse of the Sites.

• ensuring compliance with the applicable terms of service and this Privacy Policy.

• investigating violations of or enforcing these agreements.

• otherwise protecting the rights and property of Gadget Adventure, its partners, and customers.

 

To improve our services. In order to pursue our legitimate interest in improving our Sites, we also use personal data to conduct research and analysis and to identify what services you and other customers like you need to better understand how people interact with our websites and to determine the effectiveness of promotional campaigns and advertising.

How Long We Keep Your Personal Data. We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. When you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities. We may retain your information in our files after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Websites. If you have any questions about how long we will keep your specific data, please contact  info@marcelectronica.com.

 

Who We Share Your Personal Data With. We provide your personal data to companies that help us with our business activities (e.g. bookkeeping, payment processing and subscription management). These companies are authorised to use your personal data only as necessary to provide these services. We do NOT sell any information to 3th parties.

We will also share your personal data:

• As required by law, court order or other government or law enforcement authority or regulatory agency in order to enforce or apply our Services Agreement and/or other agreements.

• When we believe, in good faith, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request. This includes exchanging information with law enforcement, other companies and organisations for fraud protection, credit risk reduction or other similar purposes.

• In connection with a corporate change including a merger, acquisition, transfer or sale of assets or in connection to insolvency, bankruptcy or receivership. Information about our users, including customer information, will also need to be disclosed to our legal and financial advisors, investors or potential buyer in some commercial transactions seeking financing, investment or support or funding.

• To any other third party when we have your prior informed consent to do so.

 

Policy on cookies.

Cookies are little pieces of information stored on your computer. We use these cookies to identify you as a return user and configure the webpages you are visiting to your choice.

As an example, we use cookies to remember the language and currency you have indicated to use. We also use cookies to remember the session Id that identifies you as a user and links you to your shopping cart. You can clear the cookies anytime by using the “clear cookies” option in your browser.

Overall, cookies help us provide you with a better website. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us.

 

 

Where We Transfer Your Personal Data

Our Sites are located in the European Union and are running on Servers located in data centers as well as our own inhouse servers.

We use google Gmail company account to communicate internally and externally and may include some personal data when we are communicating internally about subjects of your interest.

We also store some information on Dropbox and occasionally this could contain some personal information like names and addresses.

 

How We Keep Your Personal Data Safe.

We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your computer. To protect any MarcElectronica.com username and password. Be sure to sign off when you are finished using a shared computer.

 

 

 

Your Rights In Relation To Your Personal Data.

You will be entitled to ask us:

• For access to a copy of your personal data

• To correct, erase or restrict our processing of your personal data

• To transfer the information you have provided under contract or consent to another organisation

• To stop processing your information, by withdrawing your consent or objecting to our legitimate interests.

Your rights in relation to your personal data are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your information. We will provide you with information on whether there are limits or exemptions that apply to any request that you make.

In the first instance you can view or change the information you have provided us with by submitting a request to info@marcelectronica.com or logging in to your online account manager, if applicable. Please note, however, that no financial information will be provided over the phone, and in no event will such information be provided without verification. You also have the right to make a complaint if you feel your personal data has been mishandled. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to complain directly to the relevant supervisory authority. This can be the supervisory authority where you reside or work, or where you believe a breach has taken place.

Links To Or From Other Websites.

Gadget Adventure has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.

Children.

You must be at least eighteen years old to register online or purchase our goods or services. Gadget Adventure does not knowingly collect information from children under the age of eighteen.

Changes To This Policy.

We may amend this Privacy Policy at any time and will communicate changes to this Policy when entering our site to users prior to the change becoming effective.

Contacting Us.

If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at info@marcelectronica.com or by mail at  Marc Electronica, Sitio das vendas, Casa Moderna, EN124, Estrada de Monchique,  8500-841, Portimao, Attention: Privacy Team